Returns & Refunds

UK and International Returns Policy is confident that you will be very happy with your purchase, however if you wish to return any item we will be happy to offer you a full refund or exchange.

We do not offer free returns as we feel it is better to keep costs low rather than applying a surcharge to cover return postage.

All items can be returned for a full refund or exchange within 21 days.

All goods returned must be in a new and unused condition and returned with the original proof of purchase.

  • Customers are responsible for all return delivery costs.
  • Returned items must be received within 21 working days of delivery to qualify for a refund.
  • Return items received after 21 working days of delivery will not be refundable and will not be credited.  Extended for Christmas
  • Please note goods purchased online at cannot be returned to any other retailer.
  • If you have received an item that is faulty or sent incorrectly, please contact our customer services team via email or post at, unit 4 Velator, Braunton, Devon, EX332DX
  • We recommend items should be returned via a tracked delivery service to ensure your item arrives safely at
  • cannot accept responsibility for items that are not returned by a recorded delivery courier.
  • Upon inspection of returned products will issue a full refund to the payment method used for the purchase minus the original delivery charge.
  • Any products deemed to be used will not be refunded. 
  • Please ensure you enclose your invoice or delivery note when returning any item.

All returns should be sent to:,
Unit 4 Velator,
EX33 2DX

This does not affect your statutory rights.